Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces are anchored with sandbags.
Yes, although additional fees may apply for areas farther out.
Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call/text/email for a current quote.
Setup depends on how many rentals we have that day. We will typically arrive 1-3 hours before the rental time begins.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. For this reason, we require an outlet within 50 feet of the unit or a generator is required. Longer cords may pop your circuit breaker so we bring our own heavy duty cords.
Most parks do NOT have electricity. If you want to set up at a park, you must rent a generator for an additional fee. Parks are usually first come, first serve so get your spot early in the day.
Credit Cards. If paying by cash, please let us know in advance. Upon delivery, please have exact change as our drivers do not carry cash.
Please see our cancelation policy.
Yes all orders require a $50 Credit Card deposit. This is fully refundable if you cancel your order at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
Yes. Upon booking all rentals, we send a copy of the contract via email or link.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please let us know at once so we can fix the situation. However, if damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc. which can cost thousands of dollars. We don’t want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.